Assistance and accessibility
Need assistance ?
Let your airline or travel agent know at least 48 hours before departure.
Getting to Brussels Airport
Getting dropped off by car? Use the free drop-off zone, just a 5-minute walk from the departures hall.
Driving yourself?
You can easily park in P1, P2 or P3. Each car park has spaces for passengers with reduced mobility.
Once at the airport, head to the check-in desk first to get your boarding pass. Then, check in at the Special Assistance Welcome Desk at least 90 minutes before departure. You'll find it behind check-in row 2 (open daily from 4:00 to 22:00). Can’t make it there? You can also register at one of these help points:
- Parking P2 (level 2)
- Drop-off zone, next to the ticket machine
- Bus station (platform C)
- Train station
Questions? Read our FAQ.