Contact us

Have a question? We’re happy to help, 24/7!

I need help with my flight

Booking, check-in, baggage or other flight related questions? Your airline or tour operator will be happy to assist you.

Contact them here

Help, I have lost something

Let us help you find it back.

Contact Lost & Found

I have a question

Chat with Bruce, your personal assistant or contact Brussels airport.

 

Let's connect

Can I carry this in my hand baggage?

Find it out via our tool.

Discover here

My flight schedule has changed

Is your flight delayed? Or something else changed?

Consult our advice

Which travel documents do I need for my trip?

Carefully read all information on the right travel documents for your next destination.

Click here

I would like to request special assistance

We are happy to help you with our special assistance service.

This is how to request it

I have a question on COVID-19

Find answers on some frequently asked questions about COVID-19 and on our health measures 

Click here

Thanks, Brussels Airport

Want to share your pleasant experience at our airport?

We would love to hear about it here

I'd like to share my disappointment

Did you have an unpleasant experience? We’d like to read about it, so we can improve our services.

Tell us more here

Questions? We gladly help you 24/7!

Contact us
(€0,5/min)
0900 700 00
(€0,5/min)
+32 2 753 77 53
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Registered office: Brussels Airport Company NV/SA, Boulevard Auguste Reyerslaan 80, 1030 Brussels, Belgium, company number 0890.082.292 (RPR/RPM Brussels)