Terms and conditions of use

1. General information

This website was created and is managed by Brussels Airport Company nv/sa with registered office in BleuPoint, A. Reyerslaan 80, 1030 Brussels, with company number 0890.082.292 (and business address at Brussels Airport, 1930 Zaventem), RPR/RPM Brussels (hereafter “Brussels Airport” or “we”).

This website and the information it contains may be used on the condition that the terms and conditions of use hereafter are fully complied with. By using this website you, hereafter referred to as "the user", are deemed to have accepted the terms and conditions.

The information that the user finds on this website or that is provided to the user via this website is of a general nature and can consequently not be considered as meeting the user's personal requirements or particular conditions.

Brussels Airport reserves the right to change the information on this website at any time and at its own discretion without prior notice.

We make every effort to ensure that the information contained on this website is complete, correct, accurate and up to date. However, Brussels Airport cannot be held liable for any faults or inadequacies or any loss or damage that you suffer as a result of using the information provided. By way of example, the flight schedules are updated every day on the basis of data provided by OAG Flight Engine (Schedule data copyright © 2006 OAG Worldwide Limited. All rights reserved.) These flight schedules are solely provided for the user's convenience and are subject to changes at any time. Consequently, neither OAG Worldwide Limited or its providers nor Brussels Airport can be held liable for any faults or inadequacies contained in the flight schedules of for any loss or damage that you suffer as a result of using the schedules provided.

Should the information provided contain errors or should information that the user could normally expect to find on our website be lacking, Brussels Airport will use all reasonable efforts to put this straight within the shortest possible delay as soon as it was informed of such inadequacies. We, therefore, invite you to e-mail any remarks or suggestions to our webmaster.

2. Third-party promotions and publicity 

This website uses banners to display promotions for products and services provided by third parties. By clicking on these banners the user is directed to a third-party website.  Brussels Airport accepts no liability for the content of the publicity and the conditions applying to the promotions offered by third parties. These are the responsibility of such third parties. If the user wishes to respond to the offer or intends in any way to conclude any transactions with such a third party, or has complaints with regard to such promotions or publicity, the user always has to contact the third party.

3. Disruptions - Compatibility 

We do the best we can to make sure that there are no disruptions in the availability of this website and waive any liability for any loss or damage the user may suffer as a consequence of these disruptions.

Brussels Airport does not guarantee that the files contained on the website are compatible with the user's infrastructure. The user should see to it that they have the appropriate IT hardware and software, including security software (e.g. firewall, anti-virus software etc.).

4. Intellectual property rights

The user of this website expressly accepts that the information and data provided remain the property of Brussels Airport or its partners, as mentioned on the website. All texts, drawings, photographs, images, data, trade and domain names, brands, logos and other elements are protected by intellectual property rights. The user may not reproduce and/or distribute them to the public without the prior and express written consent of Brussels Airport unless this is not required under the provisions of the copyright laws and neighbouring legislation. The user e.g. has the right to download information from this website and to reproduce it for private use. The user also has the right to distribute it within the family circle, free of charge.

Where we give users the possibility of having their own contributions or images put on the website, the user may not send in any works that are protected by intellectual property rights, unless he (she) owns these rights or has obtained the required permissions from the owner of the intellectual property rights to have these works published on the website. By having his (her) works or images published on the website, the user expressly gives Brussels Airport the right to publish these works and images on its website without any compensation. The user shall in any case indemnify Brussels Airport against any claims from third parties.

5. Links to third-party websites

This website contains links to websites operated by third parties. These links were solely put on the website for the information of the user. Brussels Airport cannot guarantee the reliability, accuracy or quality of the contents of such websites and consequently disclaims all liability. A link to a third-party website does not imply that we have concluded a cooperation agreement with such third party or that we approve of the information supplied on such websites.

6. Unauthorized use of the website

The users of this website agree that they will not:

  • wrongfully or unlawfully use the information on this website;
  • use the website in any way that may damage or alter it, disrupt its availability or affect its efficiency in any way;
  • use the website for transmitting or posting computer viruses, unlawful or wrongfully obtained material, or material that is in any way inappropriate, including but not limited to libellous, obscene or intimidating material;
  • use the website in any way that violates the rights of a natural person, a legal person or association, including but not limited to privacy rights and intellectual property rights;
  • use the website for posting or transmitting material for promotional or publicity ends.

Brussels Airport reserves the right to declare the user in default and/or start legal proceedings against the user if its interests or the interests of a third party are harmed as a result of the violation of the above provisions or any other action by the user.

7. Cookies 

This website makes use of so-called “cookies”. Cookies are small data items that we save in the user’s browser or on the hard drive of the user’s computer. That way we can remember the user’s preferences when using our website. Users can change their preferences through their browser settings to disable, reset or block the use of cookies or similar technologies.

If you like to learn more about the cookies that we use and how to disable them, we refer you to our cookie policy.

8. Personal data 

When using this website, Brussels Airport may process certain personal data of the user. Brussels Airport shall process such personal data solely in accordance with the Belgian privacy law of 8 December 1992, including changes brought about by the General Data Protection Regulation (GDPR).

If you want to learn more about which personal data is processed and the reasons why Brussels Airport collects and processes such personal data, we refer you to our privacy policy.

9. Passwords

Sometimes the user needs a password to view certain sections of the website. In such cases, it is strictly forbidden to access these sections without a password. If the user received such a password, this password shall be kept secret and confidential. Every use made of our services after valid identification with your password will be deemed to have been made by you. If the security of the website is at risk, Brussels Airport has the right to cancel the user's password.

10. Liability 

With the exception of proven intentional fault or gross negligence, Brussels Airport cannot be held liable for any damage that may result from the use of this website or any information provided on it or accessed via this website (e.g. by the links the website provides).
Neither can Brussels Airport be held liable for any damage resulting from technical shortcomings, disruptions of access to this website or any harmful interferences with the user's system or software. Brussels Airport cannot be held liable for any damage caused by viruses, bugs, Trojan horses etc. should these occur on the website in spite of all the precautions that were taken.

11. Applicable legislation

This website is governed by Belgian law. Disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the Belgian courts.