Luggage services

  • Free luggage trolleys
  • Luggage wrapping
  • Would you like help with your luggage?

Luggage services

Are you looking for the luggage trolleys, do you want extra protection for your luggage or do you need help? On this page you will find the information you need.

Luggage trolleys

Looking for a luggage trolley to transport your suitcases and bags easily? The trolleys are available for free at these places:

  • in front the departures hall,
  • near the baggage carousels on arrival,
  • in the parking garages,
  • at the train station,
  • in the bus station,
  • at the car rental car park

Luggage wrapping

You can protect your luggage and other objects extra well by having them wrapped with plastic film. This can be done at Truestar on the Departures level, opposite the escalator.

The rates applied are:

  • Small / medium-sized luggage: € 10
  • Large luggage: € 20

The wrapping unit is open between 4:30 and 22:00. Attention: Do not pack your luggage with domestic cling film yourself! That film is very sticky so your suitcase can cause the automatic baggage sorting system to jam, with all the consequences.

Do you want to weigh your luggage again? Truestar has scales at these locations in the airport:

  • at the wrapping unit (2)
  • across from the pharmacy
  • in check-in hall 2

For more information, visit: www.truestargroup.com.

DHL service desk

Courier company DHL has its own service desk in the departure hall. For example, if you have items that are not allowed on board the aircraft and have been refused at the security checkpoint, you can quickly and easily send them to your destination with DHL.

Providing an overview of goods that can be refused on board is difficult, because the regulations are quite complex. Moreover, airlines sometimes use different procedures and criteria, such as for the transport of electronic devices with lithium batteries.

The DHL Delivery Service desk is located at the end of check-in rows 2 and 3 in the departure hall and is open every day from 3 am to 11 pm.

Porters will help you with your luggage

Facilicom is ready to assist you with your luggage. Bookings can be made by sending your request to porter@facilicom.be. Reservations need to be made at least 48 hours or 2 working days before departure. 

Fares

  • First 3 pieces of luggage: 18 EUR
  • Per extra piece of luggage: 6 EUR

Groups

Further details upon request

Payment

  • Cash at the time of the service (preferably exact payments)
  • By banc transfer 

Luggage lockers

If you want to keep your luggage in a safe place, you can use our luggage lockers. There are lockers located in the public zone and in the transit area.

Public zone

You will find the luggage lockers at level 0, left against the façade for those who leave the building via the exit to the bus station.

Price

  • The lockers cost € 7.50 per 24 hours.
  • You can only pay with coins of € 0.50, € 1 and € 2.
  • A vending machine on site exchanges banknotes of € 5, € 10, € 20 in coins.

Usage

There is no limit on the number of days you store your luggage, but after 72 hours your belongings will be taken out of the safe and taken into secure storage. To pick them up after 72h you can use the intercom at the baggage lockers. An employee will then return your items as soon as you have paid.

Measurements of the lockers

  • Width: 54 cm
  • Height: 89 cm
  • Depth: 80 cm

Oversized goods

Luggage with exceptional measurements can also be delivered at level 0 - bus level. For this, you can call the telephone number +32 2 753 3013 or use the free interphone that is located in the space of the luggage lockers.

The price is € 7.50 per 24 hours for a maximum of 3 pieces. An additional € 2.50 is charged for each additional piece of luggage.

Transit zone

In the shopping centre of Pier A on level 0 and level 1 small safes are provided.

Price

  • € 1 for 30 min
  • € 2 for 1 hour
  • € 3 for 2 hours
  • € 5 for 24 hours

Drop & Fly

With Drop & Fly, a service provided by Smart Aviation, we collect your luggage and/or bring your luggage to your home or hotel. And that at a fixed price per piece of luggage, per person. This way you travel comfortably, safely and quickly to and from the airport.

For more information please visit https://smart-aviation.be