Frequently asked questions COVID-19

Brussels Airport makes every effort to ensure that the airport’s facilities are hygienic and safe to welcome you in order to travel again in a carefree way. Therefore  Brussels Airport earned the Airport Health Accreditation from ACI World (Airport Council International). Click here for more information on our COVID-19 sanitary measures.

No, the terminal is a public place.

As a traveller you don't need a Covid Safe Pass to enter the departures and/or arrivals hall. Similar if you are picking up someone, you don't need a Covid Safe Pass to enter the arrivals hall.

Travel to and from Belgium is allowed. Please find some destination insipiration in this overview.

Because of the COVID-19 pandemic, more documents are needed prior to travel and some countries are subject to travel restrictions. Please click here for more information. 

For more details on current travel restrictions (colour codes), down to regional level, please check the Foreign Affairs website.

Did you drop someone off and would you like to wave goodbye? You can take a moment to say goodbye on the drop-off area or outside in front of the terminal building. In the current circumstances, only persons travelling themselves or having travelled and airport staff are admitted to the terminal. People accompanying wheelchair users or minors can also access the terminal.

Picking up someone? You’re welcome to wait for them in the Arrivals hall (not the Departures hall).

The airport is easily accessible by all means of transport. 

Public transport runs to and from the airport according to the normal timetable. From the age of 12, the wearing of a face mask is mandatory on the train/tram/bus.

More information about the mobility around the airport can be found on this page.

Do you want to know when best to be at the airport? We are happy to advise you on the ideal time to arrive at the airport. Enter your date and destination and we’ll tell you when best to walk into the terminal. To be as accurate as possible, we calculate this for the 5 coming days. So it's best to have a look a few days before you travel.

Welcome! Come in on time

Also prepare for your check-in. Your COVID-19 documents are checked here. 

At Brussels Airport you can have a COVID-19 PCR test taken. The COVID-19 Test Centre, operated by Ecolog, is located just outside the airport terminal on Departure level.

Do you want to get a COVID test here prior to your departure? Then you best check first how long you will have to wait for the results of your test. This depends on the time slot in which the test is taken.

COVID-19 Test Center


Absolutely! Floor markings in the terminal remind passengers to observe a 1.5-meter distance from one another. Nevertheless, we also ask that you use your common sense.

Moreover, we have also put up posters everywhere.  To remind people of the covid-19 measures, the rules are also repeated on the information displays and broadcast through the PA system.

During your journey through the airport, you will come across hand sanitizing dispensers at various locations including in the departure hall, gates, baggage reclaim hall, ....  In total there are more than 200 fixed dispensers available. In addition, mobile gel dispensers  are provided, as well as hand wash basins for you to wash your hands.

Face masks are available in vending machines at the various entrances to the airport. For children there is even a Smurfs face mask, an exclusive design for Brussels Airport.

Take a look at all our safety measures here.

The symptoms corresponding to Covid-19 are fever, coughing, difficulty in breathing, loss of taste and smell, fatigue, ... If you show these symptoms, we advise you to postpone your trip.  You are requested not to come to the airport but to contact your doctor.

Shops are open: Click here for an overview of the shops at the airport or shop in advance on-line and pick it up on the fly.

Yes, the Diamond lounges in gates A and gates B are open. You can book your lounge pass in advance to be sure of a pieceful start of your journey. Please check the information on lounges at Brussels Airport here.


First, there are adapted procedures for getting on and off the aircraft. This guarantees the necessary social distance in the plane.  

You will also be asked to walk around as little as possible during the flight. Also, you are required to wear a face mask during the whole flight. 

Moreover, aircraft cabins are equipped with HEPA (High Efficiency Particulate Air) filters that guarantee air purification. This recirculation system for the air in the cabin is similar to what one would find in a hospital operating theatre.  These filters capture viruses and bacteria and thus ensure a safe flight.

Since the 1st of August 2020, all passengers travelling to Belgium must fill in the "Public Health Passenger Locator Form" in advance.

More information about arriving at the airport can be found here.

Would you like to know which health measures are put in place at your airport of destination? Detailed information is available here

Sorry to hear that your flight was cancelled. Unfortunately, as an airport, we cannot do much about this. We, therefore, recommend you contact your airline or your travel agency directly.

Consult the FAQ of the FPS Public Health website for more information.

Do you have a question about your flight or the measures on the plane? Contact your airline.

Do you have a question about measures taken against covid-19 in Belgium? Call +32 800 146 89.

The Foreign Affairs Crisis Center can be reached by phone on +32 250 140 00 from 9.00am to 8.00pm. We emphasize that this number is strictly reserved for emergency situations abroad.

Do you have a question on the economic impact? Call +32 800 120 33.

Do you have another question for Brussels Airport? Call 0900 700 00 (BE) or WhatsApp +32 2 753 77 53 (International number).