Smooth check-in

Arrive at the airport in plenty of time.

• In the present times, it is best to allow enough time for your check-in. Many airlines will check here whether you have all necessary COVID-19 documents. Documents are required upon departure as well as upon arrival at your destination. Of course, this varies from country to country, and even from region to region. More information on what documents are required can be found here. Also check with your airline company.

• We are happy to advise you on the ideal time to arrive at the airport for both Schengen zone as long-haul flights. Enter your date and destination and we’ll tell you when best to walk into the terminal.

• To be as accurate as possible, we calculate this for the 5 coming days. So it's best to have a look a few days before you travel.

Welcome! Come in on time

Your boarding pass 

You can obtain your boarding pass in various ways

Online check-in

• Check in from home

• Online

• 24 hours or 48 hours prior to your departure

Many airlines allow you to check in online from home via your computer or mobile device 24 or 48 hours prior to departure. 

• You print your boarding pass containing the barcode yourself. 
• Or you receive a QR code that you retain on your mobile device.  

In the present circumstances, not all airlines offer online check-in. Availability may vary from destination to destination, even within one airline. You can check this with the airline itself. A list of all airlines and a link to their COVID-19 measures can be found here. 

Airline check-in desks

• Located in the departure hall

• You can locate the correct check-in desk on the flight information screens.

• The check-in rows run from 1 to 14

Please note: the check-in desk is from the airline operating the flight. Your flight may be operated by an airline other than that of the flight number specified in your booking. If so, your booking information will state: Flight operated by (name of company).

Tips

• Download the Brussels Airport app. That way you have all the latest info to hand. Enter your flight number and it will immediately display your check-in desk number. 

• Or even easier: check the Travel Planner on your mobile phone for your check-in row.

Map of the departure hall

Golden Rules, also for check-in

Of course, the 3 golden sanitary rules continue to apply everywhere: 

• wear a face mask
• keep 1.5 metres distance from others
• wash and disinfect your hands. To this end, washbasins have been provided in the departure hall and hand gel dispensers are available throughout the terminal.

The check-in counters are equipped with glass partitions. Check out all our sanitary measures.

Checking in luggage

Only carrying hand luggage? 

Then you can proceed directly to security screening.

Attention: It may be that you only have hand lugage, but that you still must go to a check-in desk to show your COVID-19 documents. This may be your PCR test certificate, for example. 

View what is and is not permitted in your hand luggage here.

Bringing hold luggage with you? 

Check in your hold baggage at the airline’s designated desk. The flight schedule screens indicate which desk you require. 

View the rules pertaining to hold baggage here.

Transferring to another airport?

Check whether your baggage can be directly checked in to your final destination.