Do you wish to request a login and password for the Brussels Airport Extranet?
Do you already use the Extranet and want to log in?
I already have a login for Extranet (or other applications) but I forgot my password. Click on the button to request a new password
Are you using the correct homepage? If you use the URL below, the site will immediately ask for your username and password in a pop-up window.
In the confirmation mail you receive after you created your account, there is a direct link where you can change the initial password. As long as you know your current password, you can change it as soon as you’ve logged in. On the Extranet portal, in the top menu, you will find a “Reset Password” button. We advise you to choose a password that is easy for you to remember.
There are two possibilities:
The Extranet portal has a logical structure that makes navigating it quite easy. If, however, you do not immediately find what you’re looking for, you can use the search engine which you will find in the right-hand top corner below your name.
Whether or not you have access to certain files and documents depends on the access level you requested and your job at the airport. If you believe you should have access to specific information, please send a motivated request to the meeting owner and/or the Extranet team.
This indicates that you do not have the necessary user permissions to access the information with your login/password combination. Click on the "Request login" button above or get in touch with your contact person at BAC.
We advise you to first log into the Extranet following the procedure above and leave your Internet browser open. If you then click on the link, the report should open immediately.
Several users seem to have this problem but there is a workaround. Left click on the attachment, hold it and drag it to the address bar. The system will now ask you what you intend to do with the file: open, save or cancel. To open the attachment, click “Open”. You can always save it afterwards.