Arriving at Brussels Airport
- Form for all passengers travelling to Belgium: Passenger Locator Form
- Safe travel with face masks, temperature checks and physical distance
- Welcoming someone outside the building and with a mouth mask
Welcome to our airport, welcome to Belgium!
Visiting or coming home? We will do our best to safely guide you through the airport.
From 1 August 2020, all passengers travelling to Belgium must fill in a form in advance, i.e. the "Public Health Passenger Locator Form":
- Every passenger aged 16 years and over must fill in a form
- Children under the age of 16 are registered with their parents
- This document must be completed within 48 hours prior to arrival in Belgium
- This also applies to people having a connecting flight at Brussels Airport (transfer passengers)
Upon correct registration of the document, you will receive a QR code. The Passenger Locator Form (PLF) is electronically available here:
Public Health Passenger Locator Form
When boarding for your flight abroad, you will be asked to show the QR code as proof of submission of the form. This means that you must be able to present the code or document at check-in or when boarding the flight abroad.
Every person aged 16 years or older must be able to submit a QR code. Only persons for whom it is technically impossible to fill in the electronic form or who do not have a mobile phone number can still use the paper form. They keep a printed copy with them.
If you arrive in Pier B (from outside Schengen area), you will be asked again to show the QR code at border control or hand over the paper document.
Only arriving passengers, i.e. those returning from abroad, need to fill in a Passenger Locator Form. When departing from Belgium, you must follow the rules of the country of destination.
These regulations are issued by the Ministry of Foreign Affairs (published in Moniteur Belge/MB 24.07.2020). For more details on currently applicable governmental measures, please check:
- The websites of the Foreign Affairs Ministry
- The call centre of Foreign Affairs can be reached at +32 (0) 2 501 4000 on weekdays from 9 a.m. to 5 p.m. (Belgian time).
Temperature check
Just like during the flight, wearing a face mask is mandatory at Brussels Airport. Upon arrival, you will pass by a mobile temperature control in the airport building. Your temperature will be measured using thermal cameras.
If you are found to have an elevated temperature on arrival, you will be given a flyer with information about the applicable guidelines of the Public Health ministry and the advice to leave the airport as soon as possible and consult a doctor. We advise you to remain alert to the rules imposed by the Belgian government. Use your common sense and thus take care of your own safety and the safety of others
Step by step closer to Belgium
Coming from a non-Schengen country, you then go through border control first. Here only the manned counters are open. For hygiene reasons, the automated border control gates are not available. The officer at the counter will ask you to briefly take off your face mask.
In the baggage reclaim hall, floor stickers and markings will help you keep enough distance. In the meantime, we take care of a maximum spread of flights over the baggage carousels so that keeping a safe physical distance becomes easier. Luggage trolleys are still available to transport your luggage and are, of course, thoroughly disinfected on a regular basis.
Is somebody coming to pick you up?
In the current circumstances, only persons travelling themselves or having travelled and airport staff are admitted to the terminal. People accompanying wheelchair users or minors can also access the terminal.
However, all this means that it is not possible for someone to come wait for you in the arrival hall. Ask your friends and/or relatives to wait for you outside in the designated areas at arrival level. They can park in car parks P1or P2. As a passenger, you can find these zones by following the signage towards "pick up zone friends & relatives".
Taxis are, as always, available when you leave the arrivals hall.
If you go home or to your destination with professional transport (e.g. arranged by the hotel), they will also be waiting for you outside. They will pick you up at the blue coloured zone on the bus station level (0). The easiest way is to follow the bus icon signage. This bus park is better known as "P15" among the drivers.
