Difficult airport operations

What is going on? 

There was a cyberattack on Friday night 19 September against the service provider for the check-in and boarding systems affecting several European airports including Brussels Airport. 

This means that at the moment only manual check-in and boarding is possible.  

The service provider is actively working on the issue and trying to resolve the problem as quickly as possible. 

This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights. 

We advise passengers with a flight on Saturday 20 September to  

  • check their flight status with their airline before coming to the airport 
  • and only come to the airport if their flight is confirmed.  
  • Passengers with a confirmed flight should come to the airport in time (2 hours in advance for a flight withing the Schengen area and 3 hours for a flight outside the Schengen area)  
  • and follow the information channels of the airport for updates. 

We apologize for the inconvenience.