Lost Baggage

retreive_enIf your baggage is missing you should contact the handling agent of your airline.

Aviapartner

Aegean Airlines, Aer Lingus, Air Baltic, Air Europa, Air Serbia, Air Transat, All Nippon Airways, American Airlines, BMI Regional, British Airways, CSA Czech Airlines, Easyjet, El Al, Emirates, Ethiopian Airlines, Etihad Airways, HOP Airlines, Iberia, KLM, Meridiana Fly, Nouvelair, Onur Air, Pegasus Airlines, Qatar Airways, Ryanair, SAS Scandinavian Airlines, Sun Express, TAP Portugal, Transavia, TUIfly, Tunisair, Turkish Airlines, Vueling

Contact
baggageservicesbru@securitas.be

+32 (0)2 753 77 07 (between 9 am and 5 pm)


Swissport

Go to https://missing-bag.swissport.com and use the token you received to report missing baggage.

Attention: Passagers with Alitalia have to report their missing baggage at the Swissport desk in the baggage reclaim hall.

Adria Airways, Aeroflot, Air Algérie, Air Arabia, Air Canada, Air Malta, Alitalia, Atlasjet, Blue Air, Bulgaria Air, Cobalt Air, Corendon, Croatia Airlines, Delta Air Lines, Egyptair, Eurolot, Finnair, Freebird Airlines, Germanwings, Hainan Airlines, Icelandair, LOT Polish Airlines, Lufthansa, Royal Air Maroc, Tailwind Airlines, TAROM, Ten Airways, Thai Airways, Thomas Cook, Ukraine International Airlines, United Airlines

bru.lostbag@swissport.com

Brussels Airlines, Austrian Airlines or Swiss

Attention: in case your baggage is missing on a Brussels Airlines, Austrian Airlines or Swiss International Airlines flight, you are requested to go to the baggage desk of Swissport.

Contact

Baggageservice@brusselsairlines.com

For details on the status of your bag file you can also call +32 (0)2 723 23 62 every day from 9 am to 7pm (Belgian time).