If you are taking goods outside the EU and you also live outside the EU, then, in certain cases, you can reclaim the VAT on goods that you purchased in the EU.
Compile sales receipts and forms
Compile sales receipts and VAT Refund forms for goods purchased in the EU. Request the VAT Refund form from the vendor. You will require your passport for this.
Go to customs
Before leaving the EU, go to the customs office to have your VAT Refund forms stamped. Remember to take the goods for which you wish to receive a VAT refund with you to the customs office.
In the Departures Hall, follow the icon below to report to customs.
For transfer passengers, customs is located in the commercial area of Pier B.
Receive your VAT refund
Should you qualify, our airport partner, Travelex, will immediately refund the VAT. Alternatively, return the stamped VAT Refund forms to the seller of the goods, specifying your credit card number. The VAT will subsequently be refunded to your credit card. A Travelex desk is invariably located next to the customs office.
More info
More info can be found in the Customs and Excise (General Provisions) brochure below or on the Federal Public Service Finance website.