A pleasant journey towards the gate

When you think of walking to the gate you probably think of the different shops and restaurants you'll come across. Under normal circumstances these are all open and you would most likely enjoy a snack or a drink or treat yourself to a new outfit or a nice accessory. In these COVID-19 times, however, walking to the gate looks a bit different. This page offers you an answer to the most frequently asked questions.

Absolutely! You can, of course, use your own common sense, but as a reminder, the airport is also equipped with floor markings. This way you certainly won't forget to keep a 1.5 meter-distance.

During your journey through the airport, you will come across hand sanitiser dispensers at various locations, such as in the departure hall, piers, baggage reclaim hall... In total, there are more than 200 fixed dispensers available. In addition, there will also be some mobile hand sanitiser units.

On the seats at the gates, stickers indicate which seat you are allowed to sit in and which seats are to be left free. In this way we guarantee social distancing.

The offer of shops, bars and restaurants is more limited than in normal circumstances. However, you can still take a seat somewhere quiet or take something with you on the way. The offer will increase as air traffic increases.

Try to pay with your card, which is better for your safety but also for the safety of the airport staff!

The locations where you can shop or get food and drinks are listed below:
For shops, click here
For restaurants & bars, click here

Currently, only ‘The Loft’, Brussels Airlines’ lounge at Pier A is open.

All other lounges, including Brussels Airport’s  ‘Diamond Lounge’, are still unavailable. As soon as circumstances change, we will assess whether these lounges too can be reopened.