Boarding and departure

That's it! You've checked in, passed security screening and border control, and now you're quietly waiting at the gate. The next step is of course to take your place on the plane, although in these COVID-19 times your boarding will be slightly different than what you are used to....

For everything to run smoothly, it is important that you arrive at the gate at least half an hour before the departure time of your flight. You will find your gate number on the flight information displays throughout the airport. If you have installed the Brussels Airport app, you can also find the gate and the departure time of your flight in the app.

To guarantee a smooth boarding, it is important that you listen to the announcements in the terminal. As soon as you get permission to board, you need to keep your boarding pass and ID/passport at hand. You will need to scan your boarding pass yourself and possibly show your ID/passport to the boarding staff.

Don't forget to keep a distance of 1.5 meters at all times. Queuing barriers at the gate will help you observe social distancing.

First, there are adapted procedures for getting on and off the aircraft. This guarantees the necessary social distance in the plane.  

You will also be asked to walk around as little as possible during the flight. Also, you are required to wear a face mask during the whole flight. 

Moreover, aircraft cabins are equipped with HEPA (High Efficiency Particulate Air) filters that guarantee air purification. This recirculation system for the air in the cabin is similar to what one would find in a hospital operating theatre.  These filters capture viruses and bacteria and thus ensure a safe flight.