Your Travel Planner

  • Plan the route from your home
  • Agree where to meet each other
  • Track your flight with our chatbot

The best way to welcome your beloved ones is to park your car and meet each other in the arrival hall.

Follow the flight you want to welcome with our chatbot Bruce. You can receive messages via Whatsapp or Messenger. 


  • Allow sufficient time during peak hours

Check the scheduled arrival time of your flight and plan your trip to the airport accordingly. Do you want to be informed of flight changes at any time? Ask our chatbot Bruce to keep you up to date!

Most GPS systems have an entry for Brussels Airport under POI, Points of Interest. If yours doesn't, you can manually enter A201/Vilvoordelaan junction, 1930 Zaventem. 

If you come by car, please order your Pcard+ to park 30 minutes for free! Park your car in car park P1, P2 or P3 opposite the airport building. You can charge your e-car in all car parks. 


Picking up someone? You’re welcome to wait for them in the Arrivals hall.  Remember: a warm welcome is a welcome that respects the  3 golden rules: keep a 1.5-metre distance from others, wear a face mask and regularly wash or disinfect your hands.

Do you still have to wait? Enjoy a drink and/or bite at our restaurants.