Prepare your trip

  • Welcome to Brussels Airport
  • Where do you reclaim your baggage?

Follow the exit signs or the sign displaying the baggage icon. These lead you to the exit and baggage reclaim hall. Check the local time and adjust the time on your watch accordingly.


  • Enjoy our wide range of amenities before reclaiming your baggage
  • Shops, bars, restaurants and play areas

You can also take advantage of all that is on offer in Brussels Airport’s numerous shops and bars upon arrival. If you arrive a little later, then you can always proceed to the arrivals hall for your first Belgian beer or hot cup of coffee.


  • If you are arriving at Pier B, you will pass through border control. Keep your travel documents to hand
  • You can pass through border control more swiftly via the automatic gates

Keep your passport or identity card to hand. This will enable you to pass through border control smoothly. In possession of a visa? Then keep that to hand too. In possession of an EU passport and are 12 years or older? Then you may make use of the automated border control gates.


  • Know from which belt you can retrieve your baggage
  • A correct customs declaration

Check the displays in the baggage reclaim area to see from which belt you can retrieve your baggage. Are you arriving from outside the EU? Remember to declare your goods where necessary.


  • Don’t arrive home to an empty refrigerator
  • Pick up from the airport is easy

Is someone picking you up? Make a clear agreement about where to meet in advance. Tip: the Hi Brussels bar on the Arrivals level is a convenient place to meet. That way you can also enjoy a bite to eat or a drink before leaving the airport. Meeting in the car park? No problem. Make a clear agreement about which car park and on which floor in advance.


  • Train on level -1
  • Bus on level 0
  • Taxis & Car rental on level +2

You can depart for more than 80 Belgian cities from the train station at level -1. The buses take you to various regional and international destinations. There are taxis waiting in front of the arrivals hall. Renting a car? The rental desks of major car rental companies are located in the arrivals hall.