Brussels Airport named “Best European Airport” by ACI Europe

June 25, 2015

Brussels Airport has been presented with the ‘Best Airport’ award in the 10 to 25 million passenger-category at the ACI Europe conference in Prague. The ACI Europe Best Airport Awards assess airports on their excellence and achievement across a range of disciplines including customer service, retail and environment.

“The ACI Europe Award for Best Airport is a nice acknowledgement of the hard work by all our airport employees. All 20,000 employees have made a contribution to the success of our airport. And we may rightly be proud of our performance: almost 22 million passengers, 8 new airlines in 2014-2015, 360 new flights per week and 26 long-haul flights every day”, says Arnaud Feist, CEO of Brussels Airport, who accepted the award.

The jury also praised the investment that Brussels Airport is making in order to facilitate passenger flows through the airport, including automated access gates, scan&fly, baggage drop-off, the upgraded app, the new and modern screening platform in Connector and the winter operations. The environmental commitment of Brussels Airport did not go unrecognised by the jury either. They praised the permanent noise monitoring, CO2-reduction, solar panels and electric vehicles at Brussels Airport.

The ACI Europe awards recognise the performance and successes of airports in Europe. A panel of aviation experts and institutional stakeholders assess the entries on a range of parameters: retail, community relations, facilities, customer service, security and environmental management.

This was the 11th time the awards were handed out. Watch the video Brussels Airport submitted as part of its entry:

ACI Europe is the European region of the Airports Council International and serves the interests of the European airport industry. The organisation represents 450 airports in 45 European countries, together accounting for 1.7 billion travellers, 90% of all commercial air traffic in Europe, 16.8 billion tonnes of freight and 20.8 million flight movements.

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