BRUSSELS AIRLINES, A NEW GENERATION AIRLINE, IS LOOKING FOR

Several Passenger Service Agents Brussels

(who are able and happy to work 5 or 6 hours a day)

Mission

You welcome and check-in passengers at Brussels Airport, with respect, courtesy and professionalism and ensure that passengers receive an efficient and friendly service during the boarding process (as co-owner at the gate under the supervision of a Passenger Service Officer), whilst remaining focused on on-time-departure in order to ensure that the required quality and safety standards are maintained at all times.

Main Tasks

• Find solutions to standard customer issues, answer enquiries professionally and with BRUSSELS AIRLINES flair and report unusual circumstances to the Supervisor on duty in order to ensure both a smooth and timely check-in and boarding of passengers.
• Ensure compliance with ground product, safety, security and work environment regulations in order to maintain the required quality and safety standards at all times.
• Communicate clearly and politely with passengers in order to maintain clear communication with all parties concerned in the check-in and boarding process.

Your Profile

• Are you customer minded and motivated?
• Do you speak fluently English, Dutch and French? (absolute indispensable; any other European language would be an asset)
• Are you extremely flexible with the working hours (able to start work as early as 3.30 a.m., willing to work in shifts and weekends)
• Are you immediately available?
• Please apply on our website www.brusselsairlines.be (job section)

If you meet our criteria, you will be invited for a full recruitment day. During the morning you will take part in a series of exercises. In the afternoon you'll be invited to an individual interview. The same day we'll let you know if you were successful.

We are looking forward to meet you.

Do you recognise yourself in this profile? Please apply online via: http://www.brusselsairlines.com (job section)