We shape, develop & operate Brussels Airport as the preferred multimodal hub connecting Brussels, Belgium, Europe and the world.
We offer convenience and experience to passengers and support airlines & business partners to realise their ambitions.
We create sustainable shareholder value, build a constructive relationship with our neighbours and offer our employees a great place to work.
- We have a clear vision where we want to go.
- We share knowledge and align the organisation towards common goals.
- We encourage leadership at all levels of the organisation.
- We create an environment that empowers and enables our people to perform at their best.
- We play a leadership role in the Brussels Airport community.
- We develop a superior understanding of the needs of our customers.
- We make satisfying our customer needs our first priority.
- We realize that different customers have different needs and act accordingly.
- We always try to do the 'right thing'.
- We are honest and straightforward with each other.
- We are principle-based in our decisions.
- We strive to be the best at what really matters.
- We set stretching and challenging goals.
- We have a healthy dissatisfaction with the status quo.
- We hold our people accountable and reward them for delivering results.
- We balance the needs for short-term results with long-term success.
- We take the environmental, economic and social impact of our actions into account.
- We outperform European traffic growth
- We are the Star Alliance Hub in Western Europe
- We have advanced landside connectivity
- We have best practice infrastructure
- We develop the Airport Village concept
- We are recognized as an essential economic growth engine in Belgium
- We are rated by our customers as the airport of choice
- We are a customer intimate company
- We are an environmentally conscious airport and a good corporate citizen
- We realise increased efficiency with our business partners
- We drive excellence in airport standards, processes & services
- We are engaged & proud to work for Brussels Airport Company