Mission
To operate and develop Brussels Airport as an intermodal crossroads connecting the Capital of Europe with the rest of the world.
In doing so, we will facilitate international business, travel and trade, thereby contributing in a major way to the national economy.
We strive for a balance between the interests of all stakeholders: our employees, our business partners, our shareholders and the public at large.
Our values
Leadership
- We have a clear vision where we want to go.
- We share knowledge and align the organisation towards common goals.
- We encourage leadership at all levels of the organisation.
- We create an environment that empowers and enables our people to perform at their best.
- We play a leadership role in the Brussels Airport community.
Customer Focus
- We develop a superior understanding of the needs of our customers.
- We make satisfying our customer needs our first priority.
- We realize that different customers have different needs and act accordingly.
Integrity
- We always try to do the 'right thing'.
- We are honest and straightforward with each other.
- We are principle-based in our decisions.
Excellence
- We strive to be the best at what really matters.
- We set stretching and challenging goals.
- We have a healthy dissatisfaction with the status quo.
- We hold our people accountable and reward them for delivering results.
Sustainability
- We balance the needs for short-term results with long-term success.
- We take the environmental, economic and social impact of our actions into account.
Vision
- We are the most successful airport company in Europe.
- We deliver outstanding performance year-in year-out.
- Our customers rate our airport, its facilities and services consistently among the best in Europe.
- We are a leader of the Brussels Airport community.
- We work together in a spirit of true partnership.
- We are a high performance organization.
- We set stretching goals and achieve breakthrough results driven by individual leadership and great teamwork.
- We are proud to be part of Brussels Airport.
