Frequently Asked Questions

  • Is there a time-limit for being present at the gate?

Absolutely. The "boarding time" is shown on the boarding pass.
Passengers are themselves responsible for arriving at the gate in time for boarding.

When all passengers are on board and the boarding time mentioned on the boarding pass is reached, boarding procedures are closed.

Passengers who present themselves at the gate after this time, may not be allowed to board and will miss their flight.

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