Persons who wish to apply for special assistance are requested to notify their airline (either in person or through their travel agent) when booking their flight or, at the latest, 48 hours before their flight. Those who can get to the check-in desk by their own means, do not have to do anything else. The airline will forward their request for assistance to the airport.

Passengers who also require assistance between the train station, bus station or car park exit and the check-in desk, have to notify the provider Axxicom Airport Caddy at least 36 hours in advance. They can either do so by phone (02/753.22.12), through the provider's website (www.airportcaddy.be) or via e-mail (info@airportcaddy.be).

Download the quality standards for the assistance to persons with reduced mobility for more details.